Your appointments are very important to us at Salon in the Tower, as they are reserved especially for you. Sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, sickness, etc. However, if last minute cancellations or ‘no shows’ become a habit (2 or more), you will be required to pay a deposit in order to book future appointments. The required deposit amount will be a $50 deposit fee.
We also require a $50 deposit fee for any first time clients wishing to book any color services, eyelash extensions, keratin service, or any other appointment lasting over 2.5 hours. This fee will be applied to any services rendered and is fully refundable up until 24 hours before the appointment.
Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best services possible.
We very much appreciate your business and compliance with our policies.